Community Shipping:
When ordering through www.flagsflag.com and always to enter your correct email address:
You will immediately receive an email confirmation with the data you have provided, in case you detect an error, which can be corrected prior to shipment. Once submitted can not be changed any data.
You will be notified by the same means, once the order is shipped so you can be aware of its receipt.
It is recommended that the delivery schedule is in the morning (if not in all locations deliveries are made in the evenings), and also indicate a delivery address where someone who can receiving the product (workplace, management of a family, etc..).
Delivery time for Europe of the order will be between 7 and 15 working days if requested flags are available in store. and 15 to 20 working days when we have to ask our distributor. For more than 20 units of  or masts delivery time will vary up to 20 days provided they have stock.

Validity of prices and deals: The products offered on the web, and their prices will be available for purchase while in the catalog shown through the website. Please users to access updated versions of the website to avoid errors in pricing.

Security: The entire purchase process, and transmission of personal data of the buyer is made with full guarantee of security and confidentiality, using a secure HTTPS connection protocol and secure payment through Paypal or Servired.

Proceeds from card: The card payment is made at the same time of purchase, in order not to store the data bank for each customer (Numbering, Expiration and CVV code) in any database, and thus avoid being used for another purpose. Just store the reference of purchase if we had to make the refund. This offers greater privacy and security to our customers.
If after making the payment would not have availability of any product you bought, flagsflag.com agrees to contact the client and proceed to the immediate return through the same medium in which the payment was made. If I had to claim your refund, please contact: [email protected]

User Consent: It is understood that the user accepts the conditions set by pressing the button "Checkout".

Change mailing address: Once you submit your order, if you change the delivery address will be charged additional shipping other expenses.

flagsflag.com guarantees your complete satisfaction on all purchases, so we promise to return in the following cases:

If the requested product does not fit your needs, accept the return at the cost of shipping and collection by the customer. The product must be in perfect condition, including original packaging, and once we verify your status in our warehouse, we will proceed to refund the amount through bank deposit / card depending on how you paid, so you should include in the request that returns a note with your full name, bank details for transfer and reason for return.
If the product is defective or does not match requested, Comprarbanderas.es bear the costs of return and new shipment, this time also please keep and return the product in its original packaging and include a sheet indicating their full name, bank details for transfer and have the product defect.
In any case, the communication must be made within seven calendar days from receipt of the shipment, or through email: [email protected]
Once past the delivery time (7 calendar days) shall only be accepted back if the product is defective, but it will be the customer who takes over the transport costs for having missed the deadline for repayment.

Products such as masts, custom , embroidered .... not be accepted if they are handled, washed, or there was an error by the user in product acceptance because they are unique and customized to each client.
Shipping and Returns Policy:
Spain: in case of exercising the right of withdrawal (right to cancel the contract within the statutory period, without having to justify the reason for return and no penalties for the exercise) requires the consumer to take charge of the expenses of return the product to return, comprarbanderas.es reenter the total amount paid in the beginning (postage included).
The deadline for exercising the right of withdrawal is seven business days.